26 Sep, 2019

Store Manager – Sea Point and St Johns

  • Wellness Warehouse
  • Cape Town, South Africa
Full time Customer Service Finance Management Retail

Job Description

Wellness Warehouse is currently looking for a dynamic, experienced and skilled individual to join our Operations Team as a Store Manager for looking after 2 of our stores, Seapoint and St Johns, in Cape Town.

The successful incumbent will have a strong retail background, be able to lead by example and really embrace all things health.

Main Responsibilities will include, but not be limited to:

  • Planning, leading, organising and controlling all aspects of the branch as a business unit functioning as a profit centre.
  • Implementing and managing team rosters and ensuring store is correctly staffed according to store organogram.
  • Ensuring policies and procedures are communicated, understood and adhered to.
  • Ensuring that the standards (in & outside) of general housekeeping, merchandising, signage and team uniforms are constantly reflecting the professional image of the company.
  • Ensuring branch and departments’ targets and budgets are met with relevance to turnover, gross profit, stock holding ratios and profitability.
  • Assisting Buying with feedback to ensure products are correctly priced as dictated by the market.
  • Following merchandising guidelines and managing stock accordingly.
  • Managing shrinkage in store and implementing processes to minimise shrinkage.
  • Ensuring store opening and closing procedures are adhered to.
  • Ensuring a healthy and safe team and customer environment
  • Placing orders, managing stock and capturing invoices
  • Carrying out 8 week cycle stock count
  • Investigating stock adjustments, waste, unders/overs and any other store discipline discrepancies
  • Interacting with support office to bring marketing and merchandising efforts to light in stores
  • Attending monthly management meetings and participating in collaborative discussions/feedback.
  • Customer service and sales
  • Various other duties as and when reasonably required

Minimum Requirements:

  • An avid interest in the Wellness industry
  • Relevant business management qualification
  • 5 years Retail experience in a Managerial Position in an FMCG environment
  • Strong computer literacy skills
  • Financial Skills
  • Strong administrative and numeracy skills
  • Excellent interpersonal skills

We invite all suitably experienced applicants to submit a concise CV with a letter of motivation